Circle Studio

1231 NW 11th Avenue
503-235-3556

FAQ

I’ve never done GYROTONIC® exercise or Pilates before. What’s the best way to get started?

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The best way to begin is with our New Client Special, which offers three private sessions in either method for only $180. You can call, email or stop by the studio to schedule your first appointment(s). We’re open seven days a week. New clients are required to fill out an intake form before their first session. The paperwork is available via email, on our website or in the studio.

I’m not sure if I should do GYROTONIC® exercise or Pilates. Which would be better for me?

There are all kinds of variables that can help determine which form of exercise would be best for you–it might even be a combination of both! You can take a look at our breakdown of the similarities and differences between GYROTONIC and Pilates. We’re also happy to talk with you about your goals and preferences in order to help steer you down a path that works for you, so please don’t hesitate to contact us with your specific questions.

I’m new to Kinespirit Circle, but I already have some experience doing GYROTONIC® exercise or Pilates. Is the intro package still for me?

Absolutely! Whether you’re a total beginner or a seasoned veteran, we invite all new clients to take advantage of this great deal.

New Client Intake Form

New to Circle Studio? Please download New Client Intake Form

What should I expect at my first session?

Please arrive about ten minutes early for your first session, as there will be a brief new client form for you to fill out. This will also allow you time to change, get a drink of water, and get to know the studio. You will not need to bring mats or props; we have everything you’ll need. If you’re doing GYROTONIC® exercise or Pilates for the first time, it may be difficult to put your experience into words immediately after your first session, but you will definitely leave feeling invigorated and energized (and maybe even a little taller)!

What should I wear?

Wear regular workout clothes, such as those for yoga, work very well. For men, we suggest long pants or shorts with long liners. You can work out barefooted or with slip-proof socks which you can purchase at the studio.

Is there a place for me to change?

Kinespirit Circle offers clean and secure dressing rooms, as well as storage for your belongings. Please keep in mind that the studio is not responsible for any lost or stolen items.

Late Arrival

Each Kinespirit Circle class, private session and independent workout begins on the hour and ends at five minutes before the following hour. Please try to arrive on time (or earlier if you want to warm up) for the start of your session.

How often should I come?

Once a week is good, but two to three times per week is ideal. As with any workout, results are best achieved through commitment and action.

Do I need to schedule an appointment?

Yes, all sessions are by appointment only. Due to limited space, you need to reserve a spot. Drop-ins are welcomed for Gyrokinesis and Pilates mat classes if space is available.

Scheduled appointments require payment to guarantee reservation. Pay by cash, check, debit, Visa, and MasterCard.

What if I have sustained an injury?

Your Pilates or GYROTONIC® routines are customized to be mindful of your limitations and strengths, but always consult your physician prior to starting any exercise program. Please indicate any health issues on your intake form and keep talking with your trainer(s) to ensure that your workout is safe, progressive and appropriately challenging.

What are you doing for COVID19?

Reopening Guidelines and Updates

We have developed Reopening Guidelines with all of the requirements provided by the Oregon Health Authority. Please read these guidelines carefully, as there are some changes on how we will operate moving forward. We thank you in advance for your patience and flexibility.

Kinespirit Circle is taking the steps necessary to keep you and our community safe. 💙 The first step in doing so is staying home if you are feeling unwell.

Distancing and Occupancy

-The studio will be limited to a capacity to seven (7) people in the studio at one time (ex: one full group class, private session, and admin OR 3 private sessions and one admin). This will ensure everyone in the studio is able to maintain a 6 ft distance from others.

-Equipment has been spaced to maintain at least 6 ft physical distance. -Color coded floor taping throughout the studio provides guidance on how to maintain physical distance.

-Areas beyond the hallway (changing rooms, restroom, and employee breakroom) will have a max occupancy of one (1) during this phase. -All trainers and clients should thoroughly wash hands with soap and warm water or use hand sanitizer immediately before and after their scheduled appointment.

-On an as needed basis, appointment times will be shifted to avoid overcrowding the front desk and hallway areas. This will ensure that there is ample space for all clients and trainers to use the restroom and changing rooms before their session.

Operations

-Temporary Cancellation Policy: Until further notice, session fees are waived if 12 hours or more is given (rather than 24) and for any cancellation that comes in after the 12-hour mark, the client is charged a flat fee of $40 for a private session, $25 for a duet, and $20 for a class.

-All Clients will be required to sign our amended liability waiver, addressing the risk of COVID-19. This will be emailed to you before your first session.

-Our current water cooler/cups will be unavailable, as a non-touch dispenser is required. The studio is working a solution. Please bring water with you to your session! -Hand Sanitizer will be available throughout the studio. However, when possible, handwashing is preferred.

-Clients are required to wear a mask, face shield, or face covering. The studio will provide disposable face masks and gloves for clients.

-Clients are required to wear socks in the studio. If you forget yours, we will have pairs for purchase.

-To those who are interested, the studio will continue to offer private sessions online. These sessions can serve anyone who is high risk, or would simply like to continue with online sessions.

Cleaning and Disinfection

-Kinespirit Circle will have EPA approved cleaners to disinfect equipment and other studio surfaces.

-Until further notice, all classes and sessions will be 50 minutes. This will allow time for cleaning and disinfection of the studio.

-All trainers and clients are required to wipe down all equipment immediately before and after each use with the cleaner provided by the studio.

-The studio restroom will be thoroughly cleaned at least twice daily and wiped down throughout the day.

-The studio strongly encourages trainers and clients to wash their hands with soap and water immediately before and after their session.


When are your group classes?

Check our our class schedules here.

I’m interested in taking group classes. What are the requirements?

If you’d like to take one of our mat classes (GYROKINESIS® or Pilates mat class) feel free to jump in without any prior experience needed! Most of our mat classes are open-level, which means they’re a great place to get a feel for the work in a group setting. If you’re interested in taking one of our equipment-based classes, we recommend that you go into it with some experience in private sessions beforehand in order to get the most out of class. Along with learning new patterns of movement, you’ll need to get comfortable setting up and using the GYROTINIC® tower or Pilates reformer. The intro pack is a great place to start! It may take more than three sessions to get to a point where you’ll be comfortable and safe in a group setting (everyone is different!) so it’s a good idea to check in periodically with your private instructor(s) about your progress toward this goal.

How do I sign up for a group class?

We highly recommend reserving your spot in advance, especially for equipment-based classes. You can register online, or by calling us at 503-235-3556.

How to guaranteeing a reservation?

Kinespirit Circle requires pre-payment to hold your spot in any Start-Up Series or Workshop.


Can I work out on the equipment by myself?

Yes. Once you’ve reached a point in your practice where you are able to use the equipment comfortably and safely without an instructor present, Kinespirit Circle offers the option of doing independent workouts to supplement your GYROTONIC® or Pilates practice. Independent workouts are $15/person.


What is Kinespirit Circle’s cancellation policy?

Cancellations and rescheduling of all classes and independent workouts must be done at least 24 hours before the session start time or you will be charged the full price of the session.

Cancellation of your place in any Start-Up Series or Workshop must be done at least 48 hours before the Series or Workshop start time or you will be charged the full price of the Series or Workshop.

Cancellation of group classes

Our studio designated trio group classes are set in price ($35) regardless of the number of attendees, and can be found on our group class schedule. Non-designated, or independently formed, trios must be upgraded to a duet ($45) or private ($75) when a participant(s) cancels 24 hours in advance. In consideration of the group, please arrive on time.

Cancellation of Duet sessions

A duet must be upgraded to a private session if one partner cancels more than 24 hours in advance. If a partner cancels within fewer than 24 hours, the attending partner will still receive the duet session rate. In consideration of your partner, please arrive on time.

Expiration of class and session packages

Packages expire 18 months from purchase date.

Refund and Credit Transfer

We do not offer refunds on purchased packages. However, you may transfer the balance on your account to another person for a $25 administrative fee. The package must still be used within the original 18-month expiration from purchase date.

##Late Arrival
Each Kinespirit Circle class, private session and independent workout begins on the hour and ends at five minutes before the following hour. Please try to arrive on time (or earlier if you want to warm up) for the start of your session.

Inclement Weather

Kinespirit Circle observes the Portland Public Schools’ Inclement Weather Delayed Opening and Closure Policy. If the schools are subject to delayed opening or are closed, Kinespirit Circle will allow cancellation of appointments with less than 24 hours notice without charge. If you are uncertain, please phone the studio to hear our recorded message, which will notify you of any change in studio hours. The Portland Public Schools’ website will have the latest information.

In the event of delayed school openings or early closures as mandated by the Portland School District, Kinespirit Circle adhere to the 24 hour cancellation policy for all appointment times scheduled outside of the district’s designated late start/early close. If you are uncertain, if school is not in session because of winter break, holidays, or weekends, please call the studio. A recorded voicemail will notify you of any changes in studio hours. While we are understanding of your individual circumstances, the 24 hour cancellation policy will be enforced as long as the Portland Public Schools and Kinespirit Circle remain open.


I’m a GYROTONIC® or Pilates instructor who would like to teach my clients at Kinespirit Circle. Can I?

Kinespirit Circle offers Pilates equipment, GYROTONIC® equipment, and classroom space for instructors to rent. Renters are required to provide current insurance and certification. If you are interested in renting at Circle Studio, please contact us for more information on how to get set up.

How do I become a GYROTONIC® instructor?

Check out a full breakdown of the certification process here. Kinespirit offers every step of the GYROTONIC® and GYROKINESIS® training process except the Certification Exam, which in the US must be completed in Miami, Florida. If you are interested in participating in Kinespirit GYROTONIC® Teacher Training, email us at trainings@kinespirit.com.